Terms and conditions

Clear terms for a useful service.

Last updated: 20 September 2026. By creating an account or using Growo, you agree to these terms.

The service

Growo provides business feedback, rewards, analytics, and related workspace tools. Features and limits may vary by plan and are shown in the product and pricing pages.

Accounts and responsibility

You must provide accurate account information, keep your credentials secure, and notify us if you suspect unauthorized access. You are responsible for activity under your account and for having the necessary rights and permissions for information you add to Growo.

Plans and payments

Growo offers Free, Starter, and Growth plans. Starter costs ₹399 per month and Growth costs ₹599 per month. Paid plans use one-time payments through Razorpay and do not renew automatically. Paid access begins after payment verification and lasts for the paid period shown in your account.

We may change future plan prices or features with reasonable notice. A price change does not alter a period already paid for.

Acceptable use

You must not use Growo to break the law, send harmful or deceptive content, interfere with the service, attempt unauthorized access, abuse payment or reward systems, or upload content that infringes another person’s rights.

Your content

You retain responsibility for content and data you submit. You grant Growo the limited rights needed to host, process, display, and secure that content in order to provide the service.

Availability and changes

We work to keep Growo reliable but do not promise uninterrupted or error-free availability. We may maintain, improve, suspend, or discontinue parts of the service when reasonably necessary for operations, security, or legal compliance.

Suspension and termination

We may suspend or terminate access for serious or repeated violations, fraud, security risk, non-payment, or legal requirements. You may stop using your account at any time. Refunds are handled under our Refund and Cancellation Policy.

Disclaimer and liability

Growo is provided on an as-available basis. To the extent permitted by law, Growo is not responsible for indirect, incidental, or consequential losses arising from use of the service. Nothing in these terms limits rights that cannot legally be limited.

Governing law and contact

These terms are governed by the laws applicable in India. Questions about these terms can be sent to growostore@gmail.com.