Your service is delivered online, immediately.

A Growo plan provides access to the online business workspace and the features included in that plan, such as feedback collection, analytics, rewards, exports, or insights.

Free access is available after account creation. Paid access is activated after Razorpay confirms a successful payment and Growo completes server-side verification. This is normally immediate, subject to payment-provider or service delays.

A paid period lasts one month from the verified payment date. Access may be limited by plan expiry, account suspension, service maintenance, or a security or legal requirement.

If payment succeeds but your paid access does not appear, contact growostore@gmail.com with your account email, Razorpay order ID, and payment ID. We will investigate the transaction and restore eligible access or handle the matter under the refund policy.