FAQ
The useful answers, upfront.
A few things business owners ask before getting started.
What does Growo do?
Growo helps businesses collect customer feedback through a shareable feedback experience, understand patterns, manage rewards, and improve the day-to-day client experience.
Is there a free plan?
Yes. The Free plan is ₹0. Starter is ₹399 per month and Growth is ₹599 per month. Current limits and features are shown on the pricing page.
Are paid plans recurring subscriptions?
No. Growo uses one-time monthly payments. There is no automatic recurring billing. When a paid period ends, you can manually pay again to continue paid access.
When does paid access begin and end?
Paid access begins after Razorpay payment verification and normally lasts one month from the verified payment time. Access expires automatically on the server after the paid period ends.
Does Growo store my card details?
No. Payment details are handled by Razorpay. Growo stores payment references needed to verify and support your billing transaction.
How do I get support?
Email growostore@gmail.com with your account email and business name.