Privacy policy
Your data should have a clear home.
Last updated: 20 September 2026. This policy explains what Growo collects, why we use it, and the choices available to you.
Information we collect
We collect account information such as your name, email address, password hash, business details, settings, and information you choose to add to your workspace. We also process feedback, reward, and analytics data entered through your business workspace.
When you make a payment, we store payment references such as Razorpay order and payment IDs, plan, amount, payment date, and access period. We do not store full card numbers, CVV values, or payment-instrument credentials.
How we use information
We use information to provide Growo, authenticate accounts, scope data to the correct business, enforce plan limits, process and verify payments, provide support, prevent abuse, maintain security, and improve the service.
Service providers
We use service providers that help us operate the product, such as MongoDB for application data, Razorpay for payment processing, Cloudinary for uploaded assets, email providers for transactional messages, and AI/analytics providers where a feature requires it. They receive only the information needed for their service.
Feedback and client data
Your business is responsible for the feedback and customer information it collects through Growo. Please collect only information you have a lawful reason to use and avoid entering sensitive personal data that is not needed for the service.
Retention and deletion
We retain information while your account is active and as needed to provide the service, meet legal obligations, resolve disputes, and prevent fraud. You may request account or data deletion by emailing growostore@gmail.com. Some records may need to be retained where required by law or for legitimate security and accounting purposes.
Your choices
You may request access, correction, or deletion of personal information associated with your account, subject to applicable law. You may also stop using Growo at any time. Contact us to make a request.
Updates and contact
We may update this policy as Growo or applicable requirements change. The updated date will be shown above. Questions can be sent to growostore@gmail.com.
