Refund and cancellation
A straightforward policy for digital plans.
Last updated: 20 September 2026. Please review this policy before making a payment on Growo.
No automatic renewal
Growo paid plans are one-time monthly payments. There is no automatic recurring billing and no cancellation action is required to stop future charges.
Paid access period
After a payment is verified, paid access is available for one month from the payment date. When the period ends, paid access expires and the account returns to the Free plan until another payment is made.
When refunds may be available
Because Growo is a digital service, payments are generally non-refundable once the paid period has started. We may approve a refund for a duplicate charge, an incorrect charge, or a material service issue that prevented access, when reported promptly.
Refund requests should be sent within 7 days of the payment to growostore@gmail.com. Include the account email, Razorpay payment ID, order ID, and a short explanation. Never send card details or passwords.
Refund processing
Approved refunds are initiated to the original payment method through Razorpay. After initiation, the time for the amount to appear depends on the payment method and banking provider; it commonly takes 5–7 business days.
Account closure
You may stop using Growo at any time. Closing an account does not automatically create a refund for a period already paid. Data deletion requests are handled under our Privacy Policy.
